How To Complain To MiniJoy Customer Care For Any Issue

MiniJoy game app has now acquired a solid position in the mobile gaming platform. With its two versions available in the market, the platform has managed to attract more than a million users.

It is natural that some of the users will face issues while playing a game, withdrawing earnings, adding money to the wallet etc on the minijoy app. So, I will show the correct way to contact MiniJoy customer care or helpline centre and ask for help from them.

MiniJoy Pro is ging a very tough competition to its competitors like Mobile Premier League, WinZo Gold, FunEarn, Qureka Pro, etc.

Steps To Contact MiniJoy Custome Care and Complain

  1. There is only one way to complain that is from the app itself. So, you need to download the MiniJoy Pro App and login to your account. And if you are a new user then signup on MiniJoy Pro using my minijoy referral code: PRJDXQ to get Rs 51 instantly.
  2. After opening the app, go to the “Me” section.help option
  3. Scroll down and click on the “Help” icon.
  4. Now, you will find a list of articles with their titles, these articles are actually FAQ. You can go through all the articles to find your solution.write query
  5. In case, if you don’t get any solution, click on the blue circle pencil icon.
  6. Now, type your query briefly and try to give extra information like failed transaction number, date, time etc so that the customer care executive understands your query clearly and quickly.
  7. You can also attach files like a screenshot by clicking on the ‘attachment pin’ icon.submit the complaint
  8. At last, review your typed query and click on the blue colour ‘mail’ icon to submit your complaint.
  9. Done.

Now, you have to wait for 1 or 2 working days (maybe hours) to get your issue solved or a reply from them.

How To Track Your Complain Status

  • Go to the “Me’ section and click on the “Help” icon.
  • Now, click the three horizontal lines present on the top-right side.open submitted issues
  • You will be now taken to the “My tickets” section.my tickets section
  • Click on the query to open it.
  • Now, you can see your complaint status here.minijoy complaint status
  • Done.

That’s it, you will be now able to easily contact and complain about your issue to the customer care. There is not any other facility like Minijoy helpline number or MiniJoy email ID to reach customer care. However, there is one email id: dev@minijoy.work through which you can directly contact the developer of this app.

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